Updating device driver
Fixing this problem can be explained with the fact that Windows tries to perform updates on all of your devices and sometimes it fails in the process.If Windows fails to update it properly, the old driver is then removed and Windows tries to install the latest version but sometimes it fails, resulting in the loss of the Asus Touchpad driver.Experienced users can download and install the latest motherboard chipset drivers to help resolve rare issues caused by outdated motherboard chipset drivers.Although it is out of the Scope of Technical Support for Blizzard to assist, you can search on your own for a program that will tell you what type of motherboard you have, then visit the manufacturer’s website for the update. The Windows Update link works best with Microsoft Edge or Internet Explorer Note: The newest service packs may not automatically install when you run Windows Update.Your AMD graphics driver might be creating trouble or the AMD Radeon graphics drivers may not be working or the AMD Crimson graphic driver might have stopped responding.It is likely that any of these AMD drivers may simply have to be updated in order to be compatible with the Windows 10 settings.You must manually choose to install new service packs in Windows Update.
For Blizzard games, it is important to download and install all software updates, as our games are designed for the latest version of the supported system requirements.
Before doing anything else, you should first proceed to update your ATK Package since the Asus website recommends doing this before installing the Smart Gesture driver at all and its quite possible that the old version of ATK Package is causing these issues.
Alternative: If Windows fails to download the Asus driver completely or if it downloads the wrong touchpad driver again, you will need to uninstall the wrong one again and download the Asus Touchpad driver manually from their website by following the instructions below.
See Apple's OS X: Updating OS X and Mac App Store app During technical troubleshooting, you may be required to reinstall an OS update or driver.
In order to reinstall drivers and files for the latest OS X build, you can download a Combo Update.